AI Support Ticketing System automates ticket creation and management
Zeroagent’s AI Support feature streamlines customer service by allowing users to raise support tickets directly from the chat widget. Store owners can then manage and resolve these tickets efficiently from the app dashboard, ensuring a seamless customer support experience.
All raised tickets appear in the app dashboard, categorized for easy tracking.
Store owners can view:✅ Customer details (Name, Email, Order ID, etc.)✅ Ticket subject & description✅ User sentiment (based on conversation tone analysis)✅ Ticket status (Open, In Progress, Resolved, etc.)
Owners can respond to tickets, update statuses, and resolve issues from a single interface.